For ages 21+

Responsible Gaming —
Stay Safe, Enjoy the Game

bazi believes that betting and casino games are only enjoyable when kept under control. On this page you will find tools for setting limits, warning signs of problems, and ways to get help when needed.

Self-Limit Setting Account Temporary Break Self-Exclusion 24/7 Support

Our Commitment

bazi is an entertainment platform. Our goal is for every player to play with awareness, within their own budget, and while maintaining responsibility to their family. Betting should never be thought of as a source of income — it is entertainment.

We want you to use your account with a clear understanding of our Terms and Conditions. Before playing, ask yourself — are you playing for entertainment, or are you playing under pressure or to chase losses? If it is the second, take a moment to stop.

bazi provides several tools to keep your account safe — deposit limits, temporary breaks and self-exclusion. Using them is your right and we fully support you in doing so.

All your personal information is protected in accordance with our Privacy Policy. Any request for self-exclusion or limit setting is never shared with third parties.

Control Tools

bazi offers the following features to help you stay in control of your gaming. Contact 24/7 live chat or email support to activate any tool.

Deposit Limit

Set a daily, weekly or monthly deposit amount. Once a limit is set it takes effect immediately; raising it is subject to a 24-hour cooling-off period.

Session Time Limit

Decide in advance how long you will play in one session. When the time is up, bazi will notify you and, if needed, the session will end automatically.

Temporary Break

Suspend your account for a set period — from 1 day to a few weeks. During this time logging in or making a deposit will not be possible.

Self-Exclusion

If you request a long-term self-exclusion, your account will be completely closed for a specified period and no request to reopen it will be accepted during that time.

Activity History

View your full history of deposits, bets and withdrawals at any time. Stay aware of your spending and review it at least once a month.

Direct Support

bazi's 24/7 live chat and email support provides assistance in Bengali and English. Contact us now to activate any tool or to ask a question.

Please note: No bonus or promotional offer can be claimed while a self-exclusion or temporary break is active. These features are completely free and can be requested at any time.

Warning Signs of a Problem

If you notice any of the following behaviours in yourself or someone you know, seek help while there is still time. Acknowledging a problem is not a weakness — it takes courage.

Betting beyond your budget

Spending more than your set budget, or betting with money meant for food or utility bills, is a clear sign of problematic behaviour.

Chasing losses

Betting more and more after a loss in an attempt to recover lost money — this cycle leads to bigger losses very quickly.

Hiding it from family

Concealing how much or how long you play from family members, or lying about it, is a common sign of dependency.

Feeling restless without betting

Feeling discomfort, anger or anxiety when unable to bet can be a sign of psychological dependency.

Betting with borrowed money

Continuing to bet with money borrowed from friends, family or financial institutions is a serious warning sign.

Impact on work or studies

Difficulty concentrating at work, sleep problems or avoiding daily responsibilities because of betting or gaming is concerning.

21+ Age Limit

All casino and betting activities on bazi are for adults aged 21 and above only. Identity verification is carried out at account registration to confirm the correct age.

Families also have an important role in keeping minors away from betting. Use parental control software on your devices and always keep your login details secure.

  • Age verification is mandatory when creating an account
  • Do not share your password with anyone
  • Let us know if a minor has accessed your account
  • If in doubt, activate self-exclusion immediately

Healthy Gaming Habits

Responsible betting is not just about avoiding problems — it is a positive mindset. Following the habits below keeps gaming enjoyable:

  • Set a clear budget before you play and stick to it
  • Do not treat winnings as the basis for your next bet
  • Avoid betting when you are under stress
  • Take regular breaks and spend time on other activities
  • Do not bet under the influence of alcohol or any other substance
  • Keep track of your monthly spending and be open with your family

Where to Get Help

If you feel you have a problem, do not delay — get help now. Besides bazi's own support, family and professional counsellors can also help. Answers to questions about responsible gaming can also be found in our FAQ.

bazi Live Chat

bazi's live chat is available seven days a week, 24 hours a day, in Bengali and English. Chat directly to set a deposit limit, request self-exclusion or take an account break — every request is handled with confidentiality.

Email Support

If you prefer to send a written request, contact us by email. Email address: [email protected] — the team responds in both Bengali and English. Requests for self-exclusion or limit changes can also be made by email.

Family and Professional Advice

Talk to family and trusted friends — they are often the most effective source of support. For serious problems, consult a mental health professional or counsellor. Asking for help shows courage.

Important: bazi does not encourage any user to play more. Once a self-exclusion request is accepted, that decision remains unchanged for the specified period — no exceptions.

Responsible Gaming FAQ

Contact bazi's 24/7 live chat or email support ([email protected]) and let them know the duration of self-exclusion you want. The support team will process your request promptly. Once self-exclusion is active, the account cannot be reopened before the set period ends.

Lowering a deposit limit takes effect immediately. However, a request to raise the limit will only take effect after a 24-hour cooling-off period. This process protects users from making impulsive decisions.

A temporary break suspends the account for a set period — usually from 1 day to a few weeks — and it reactivates automatically when the period ends. Self-exclusion is long-term: the account cannot be used in any way while it is active, and it cannot be reversed before the period ends.

Yes. Any funds in your account remain safe while self-exclusion is active. You can withdraw them when the period ends or through a special process. Contact support for more details.

If you are concerned about a family member's betting, speak to them directly first — with empathy, not blame. If needed, seek advice from a mental health professional. You can also contact bazi's support and we can help with information about limits or exclusion.

Yes, completely free. Deposit limits, session time limits, temporary breaks and self-exclusion — there is no charge for any of these tools. They are provided free of charge by bazi for every user.

Learn More

Terms and Conditions

Read the full terms of using bazi, bonus rules and account policies.

Privacy Policy

Find out how your personal information is kept safe.

FAQ

Answers to common questions about deposits, withdrawals, bonuses and accounts.

About Us

Find out who bazi is, what our goals are and how we work.