Frequently Asked Questions
Answers to all your bazi questions
This page brings together detailed answers to the most frequently asked questions about account verification, deposits, BPL and international cricket betting, and bonuses at bazi. Whether you are a new player or a regular member, you will find useful information here. Log in to bazi and keep this FAQ page handy alongside the terms and conditions — it will come in useful whenever you need it.
For Ages 21+Verification and Documents
Verifying your account at bazi means securing your deposits and withdrawals. Find answers to all verification-related questions below.
A National ID (NID) is generally accepted for identity verification at bazi. A passport or driving licence may also be used in some cases. A recent bank statement or utility bill may be required for address verification. Documents must be clear and readable — blurry or partially cut-off images will not be accepted.
Yes, it is mandatory. The verification process confirms that the account belongs to a real person, that the account holder is over 21, and that the registered details are correct. It prevents account theft and fraud, and ensures your money is sent to the right place when you withdraw. This step is also an important part of responsible gaming.
bazi may request verification when you make your first withdrawal request or when you want to withdraw a large amount. Completing verification right after registration avoids any delays later. In some cases, documents may also be requested during a security review.
The reason for rejection is usually communicated by email. The most common reasons are: blurry document images, an expired ID, or a mismatch in name or address. Resubmit clear and correct documents. If the issue persists, contact bazi's 24/7 live chat support — the team assists in Bengali.
No. Only one bazi account can be created per NID or identity document. Attempting to create multiple accounts may result in all accounts being suspended and any pending bonuses being cancelled. Read the terms and conditions for more details.
The review process begins as soon as documents are submitted. The time cannot be stated precisely — it depends on the clarity and number of documents submitted. If all information is provided correctly, it is generally completed quickly. If there is a delay, you can let us know via live chat.
BPL and International Matches
You can bet on BPL, T20 World Cup and international matches in bazi's cricket betting section. See common questions about this section below.
Yes, in-play or live betting is available at bazi. Odds change over-by-over based on how the match is progressing. In-play markets are active for major tournaments like BPL, IPL and the T20 World Cup. Using the bazi app on your phone makes it easier to act quickly.
If a match is abandoned or declared 'no result', all single bets are generally treated as void and the stake is returned. For accumulator bets, the affected leg is counted at odds of 1.0, so it does not impact the rest of the multi bet. Check bazi's betting rules for the specific terms.
The most popular cricket markets among Bangladeshi players are: match winner, toss winner, most runs in an over, top batsman and innings run line. Markets are most active during Bangladesh Tigers matches in the BPL season. Detailed markets are also available for ICC tournaments.
In an accumulator or multi bet, multiple selections are combined and you only receive a return if all selections are correct. Example: three selections at odds of 1.50, 1.60 and 1.80 — combined odds are 1.50 × 1.60 × 1.80 = 4.32. So a ৳100 bet returns ৳432, but if any one selection is wrong, the full ৳100 is lost.
The minimum deposit for all sports betting including cricket at bazi is ৳500. The minimum stake per bet may vary by market — it can generally be started from a much smaller amount. Check bazi's sports betting section for details.
In a handicap market, a virtual advantage is given to the weaker team and a deficit is applied to the stronger team, so that the odds for both sides are closer together. For example, a −30 run handicap on the stronger team means they must win by more than 30 runs for that bet to succeed. Without a specific run or stake figure, the concept is straightforward to understand.
Deposits
Depositing at bazi is straightforward and can be done directly through Bangladeshi payment methods. Find answers to all deposit-related questions below.
bKash, Nagad, Rocket and bank transfer can be used for deposits at bazi. For bank transfers, major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank are supported. The minimum deposit amount is ৳500 for all methods.
bazi does not charge any deposit fee. However, bKash or other mobile banking services may apply their own transaction charges — this depends on your payment provider's terms. It is a good idea to check the charges in your bKash or Nagad app before making a deposit.
Log in to bazi, go to the deposit section and select bKash. The payment instructions and account number will appear on screen. Send the payment from bKash to that number and submit the transaction ID to bazi. The amount must be at least ৳500.
The balance usually updates within a few minutes. If there is a delay, contact bazi live chat with a screenshot or TrxID of the transaction. The support team is active 24 hours and assists in Bengali. If the payment was sent to the wrong number, it is important to report it quickly.
The minimum deposit at bazi is ৳500 and the minimum withdrawal is ৳800 for all methods. If the withdrawal amount meets the minimum, the money is generally received within 5 to 30 minutes. The same limits apply for Nagad, Rocket and bank transfer.
Yes, both Nagad and Rocket are accepted deposit methods at bazi. The process is the same as bKash — select the relevant method in the deposit section and follow the instructions. The minimum deposit is ৳500 for all methods and no method is given any special advantage or disadvantage over another.
Bonuses and Offers
Many questions come in about bazi's bonus programme. Detailed answers on wagering, expiry and which games the bonus applies to are provided below.
A 200% bonus is available on the first deposit at bazi, up to a maximum of ৳10,000. Example: depositing ৳1,000 gives a bonus of ৳2,000, making the total balance ৳3,000. The wagering requirement on the bonus is 15 times — meaning ৳30,000 in bets must be placed for a ৳2,000 bonus. This requirement must be met before any bonus winnings can be withdrawn.
Wagering is calculated on the bonus amount only — not on the deposit. The requirement for the welcome bonus is 15 times. For a ৳2,000 bonus, a total of ৳30,000 in bets must be placed. The full amount of each bet — win or lose — is added to the wagering counter.
Slot games generally count in full towards wagering. Live casino, card games or sports betting may count partially or under specific conditions. Games in bazi's slots section give full value towards bonus wagering in most cases. Check the bonus terms and conditions for the specific list.
Yes, a bonus cancellation request can generally be made through live chat after accepting the bonus and before the wagering requirement is met. However, if the bonus is cancelled, any winnings earned from the bonus will also be cancelled. Only the original deposit amount will remain. Consider the possible impact before cancelling.
Yes, all bonuses at bazi have an expiry date. If the wagering requirement is not met within the specified time, the bonus and any winnings earned from it are cancelled. It is important to check the expiry date in the terms and conditions after accepting a bonus. Starting early reduces the pressure of the deadline.
No. The welcome bonus is given only once per account — on the first deposit. If the same person tries to claim the welcome bonus repeatedly by creating multiple accounts, all accounts may be closed. However, bazi regularly offers weekly, slots, cricket and special occasion bonuses.
Still have questions? Talk directly to Support
If you could not find the answer to your question in this FAQ, bazi's support team is always ready. Assistance is available in both Bengali and English.
Join live chat directly 24 hours a day, 7 days a week — this is the fastest way to get a response. You can also contact us by email for more complex matters.
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